FAQs
How does your pricing work?
Our pricing is all-inclusive and different from most customization shops. Each style has its own quantity pricing sheet, which includes the cost of customization and the item itself.
Printed items include 2 full-color print locations (Front, Back, or Sleeve). Additional prints after 2 add $2 per garment.
Embroidered items include front embroidery (including hats).
In-house digitizing is free, but some intricate designs may require professional digitizing:
Hats: 1-time $30 charge.
Other items: $30 – $100 depending on embroidery dimensions.v
How do I calculate my final price?
The total quantity of garments in your order determines the final pricing bracket on our pricing sheets. For example:
10 Carhartt Hoodies + 10 Flat Bill Trucker Caps = 20 Quantity Pricing Bracket.
Do you have a minimum order requirement?
No! We have no minimum order quantity. Whether you need 1 item or 1000 items, we’ve got you covered.
Are there extra charges for using multiple colors in my design?
No, there are no additional charges for using multiple colors. You can use as many colors as you like in your design! However, there are no discounts for using only one color.
What is your turnaround time for orders?
Here’s how our turnaround works:
We order from our wholesalers every Monday at 10:00 AM. Orders must be approved before this time.
Items ordered on Monday arrive the following Monday (7 days) and are fulfilled by Friday of that week (12 days maximum).
1-off orders are typically fulfilled earlier in the week (Tuesday-Wednesday).
Mass orders are fulfilled later in the week (Wednesday-Friday).
Important: If you have a specific deadline, let us know! We’ll work to meet it. If the deadline doesn’t align with our ordering windows, additional shipping rates may apply.
Can you help me with artwork?
Yes, we offer artwork assistance! While we are not professional designers, we work with vendors when needed. Here is a breakdown of our artwork services:
Simple adjustments (e.g., word changes, adding names): Free
Upgrade Artwork Quality: $25.00
Recreate Artwork Based on an Example: $50.00
Total Artwork Creation from Scratch: $75.00
Do you offer patches?
Yes! We offer various patch styles, including:
Leather Patches, Metallic Patches, Matte Patches, PVC Rubberized Patches, Sueded Patches, and Embroidered Patches.
Patch pricing is provided on a quote-by-quote basis.
Minimum order quantity for patches is 25 (some styles require a minimum of 50).
How can I place an order?
You can place an order in three ways:
Online: Visit https://waldenbros.store to upload your artwork and place it. Don’t worry if the artwork isn’t perfectly placed; we’ll make sure it’s straight. Quantity pricing discounts will be refunded after the transaction is processed.
Email: Send your order details to waldenbros2020@gmail.com in list format. Include:
Style numbers for each item
Sizes, quantities, and colors
Print placements
Attach your artwork(s).
In-Person: Visit our storefront at: 42115 K-Beach Rd, Suite A-4, Soldotna, AK 99669.
Where can I find styles for customization?
We provide direct links to our wholesalers’ sites:
SSActivewear: Visit Site
Sanmar: Visit Site
Let us know the style number, and we’ll send you the pricing sheet for that item.
Q10: What if I still have questions? A: Feel free to reach out! Email us, visit our store, or contact us directly, and we’ll get back to you quickly with answers.