FAQs
How does your pricing work?
Our pricing is all-inclusive and different from most customization shops. Each style has its own quantity pricing sheet, which includes the cost of customization and the item itself.
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Printed items include 2 full-color print locations (Front, Back, or Sleeve). Additional prints after 2 add $2 per garment.
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Embroidered items include front embroidery (including hats).
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Digitizing for Hats: $25 charge.
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Chest Digitizing: $25 charge.
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Full Back or Full Front Digitizing: $50-$120 charge.
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How do I calculate my final price?
The total quantity of garments in your order determines the final pricing bracket on our pricing sheets. For example:
10 Carhartt Hoodies + 10 Flat Bill Trucker Caps = 20 Quantity Pricing Bracket.
Do you have a minimum order requirement?
No! We have no minimum order quantity. Whether you need 1 item or 1000 items, we’ve got you covered.
Are there extra charges for using multiple colors in my design?
No, there are no additional charges for using multiple colors. You can use as many colors as you like in your design! However, there are no discounts for using only one color.
What is your turnaround time for orders?
Our turnaround time starts once your proposal is approved.
From there, most orders are completed within 7–10 business days.
Timing can vary slightly based on garment availability, order size, and decoration method, but we’ll always communicate upfront if anything affects your timeline.
1-off orders are typically fulfilled earlier in the week (Tuesday-Wednesday).
Mass orders are fulfilled later in the week (Wednesday-Friday).
Important: If you have a specific deadline, let us know! We’ll work to meet it. If the deadline doesn’t align with our ordering windows, additional shipping rates may apply.
Can you help me with artwork?
Yes, we offer artwork assistance! While we are not professional designers, we work with vendors when needed. Here is a breakdown of our artwork services:
Simple adjustments (e.g., word changes, adding names): Free
Easy upgrade or redraw: $25.00
Significant changes or edits: $50.00
Total artwork creation: $75.00
Do you offer patches?
Yes! We offer various patch styles, including:
Leather Patches, Metallic Patches, Matte Patches, PVC Rubberized Patches, Sueded Patches, and Embroidered Patches.
Patch pricing is provided on a quote-by-quote basis. (What we need: Quantity, Size, & Artwork for patch creation)
Minimum order quantity for patches is between 12-25 (some patch styles require a minimum of 50).
How can I place an order?
You can place an order in three ways, but first – check this out!
Online: Visit https://waldenbros.store to upload your artwork and place it. Don’t worry if the artwork isn’t perfectly placed; we’ll make sure it’s straight. Quantity pricing discounts will be refunded after the order is processed.
Email: Send your order details to waldenbros2020@gmail.com in list format.
Please include the following in your email:
Decoration Method:
Style:
Color:
Placement:
Sizes & Quantities:
In-Person: Visit our storefront at: 42115 K-Beach Rd, Suite A-4, Soldotna, AK 99669. and we’d be happy to help you get set-up!
Where can I find styles for customization?
Our website has styles, but think of our site as a catalog of items we have already done. The wholesalers we order from weekly are provided below. Anything you find on their sites can be ordered and decorated in-house by our team.
Let us know the style #, then we’ll send you the pricing sheet for that item.